Privacy policy

Last updated: March 25, 2026. This policy describes how we handle personal information when you use SabyDomain (the “Service”), operated in connection with Saby Infotech. By using the Service, you agree to this policy.

Information we collect

We may collect:

Account data — email address and credentials you provide when you register or sign in.
Order and billing data — domain names, transaction references, amounts, and payment status as needed to fulfil orders. Payment card or wallet details are processed by our payment partners; we do not store full card numbers on our servers.
Technical data — IP address, browser type, device identifiers, and logs used for security, fraud prevention, and service reliability.
Communications — messages you send to support (email, chat, or forms).

How we use information

Provide registration, DNS, billing, and customer support.
Authenticate users, enforce our terms, and protect the platform.
Comply with legal obligations and respond to lawful requests.
Improve performance, accessibility, and security of the Service.

Cookies and similar technologies

We use cookies and similar technologies that are necessary for sign-in, cart, and security (for example, session cookies). You can control non-essential cookies through your browser where applicable.

We share data only as needed to operate the Service, including with:

Registrars and registries — to register and manage domains per ICANN and registry rules (including public WHOIS where required).
Payment processors — to authorize and settle payments.
Infrastructure providers — hosting, email delivery, and monitoring, under contractual confidentiality and security obligations.

Retention

We keep information only as long as needed for the purposes above, including legal, tax, and dispute requirements. Retention periods vary by data type and jurisdiction.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. Contact us at [email protected] to make a request. You may also lodge a complaint with a supervisory authority where applicable.

Security

We use industry-standard measures including encryption in transit (HTTPS), access controls, and secure handling of credentials. No method of transmission or storage is completely secure; we work to reduce risk and review practices as threats evolve.

International transfers

Your information may be processed in countries where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

Children

The Service is not directed at children under 16, and we do not knowingly collect their data.

Changes

We may update this policy from time to time. The “Last updated” date will change, and for material changes we will provide notice as appropriate.

Contact

Questions about privacy: [email protected] or Support.